Sunday, 12 August 2018

Comments on blog

I have found that I am not getting email notification about comments as I used to. This is a common problem I understand and has been going on since May, I believe.  I've read loads of help pages. I see that a lot of people are now moving away from blogger and I guess I might have to consider that. I have tried to correct this but don't know if I've been successful yet.

In the process of trying to resolve the problem, I looked at parts of the blogger settings that I have never seen before (I don't usually delve into the settings)  and found quite a few comments in my spam that were not spam. As a result, I didn't reply to these although I do reply normally to all comments made - but I have to see them. I also understand that spam comments are only kept for a brief period so it is likely that I have missed many more. 30% of the 'spam' comments were not spam but 70% were correctly identified.

Sorry if I haven't replied to a comment you've made. Please, please don't let this put you off!

Anyway, finger crossed. 🤞

I have received the subscribe to comments notice so, let's see,

Please let me know if there is an issue.

Thanks

Anne

Update:
I received an email notification of a comment from Marianne who is also having this problem. For anyone interested, I have listed the process I wen through below in my response to her comment.

7 comments:

  1. I'm not getting email notifications either. What do you mean by the subscribe to comments note? Test, test! Hope you've solved the issue!

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    Replies
    1. Hi Marianne. I got an email notification of your comment, so I think it could be working!! Here is what I did:
      Go into blogger settings. There is a subheading ‘email’. Go into that. Further down there is a box labelled ‘comment notification email’ containing your email. Delete that email address and save settings with a blank there. (At this point I entered a second email address and went through the process again but I’m not sure that’s necessary.) Then you can enter a new or presumably the same email address as previously and once more save settings. I was then sent a notification by email from blogger asking me to subscribe to comments from my own blog (yes, really!). I accepted that. As I have received notification of your comment, I assume it has worked.
      Please note, I don’t have moderation switched on – I have read about the process for this but I didn’t need to do that. I gather though that an email address is entered and this should match the other email. Some people apparently ran into problems as they were using two different emails. I don’t know if this applies to you.
      Fingers crossed you get it to work (let me know) and fingers crossed it stays working!!

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    2. Thanks, Anne! I changed my e-mail address and then again back to the old one, commented on my own blog to test and indeed got a notification. So basically we are still using the same settings that always worked before they stopped working. So strange!

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    3. I'm glad it worked, Marianne. All due to GDPR I think?

      Delete
  2. I've been having issues as well. Thx for the info. I'll give it a try.

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    Replies
    1. I was pleasantly surprised at how easy it was in the end! Good luck

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  3. This comment has been removed by a blog administrator.

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